Shipping & Return Policy
Shipping & Signture Required
We ship from Naples, FL. typically within 24-48 hours of receiving your order. We do not ship on weekends or holidays. We ship either UPS Ground or USPS depending on the weight and which is the fastest carrier. You will receive an email the day your order is shipped with the tracking information.
Orders over $500.00 must be shipped "signature required". This is for your safety as well as ours. Once the package has been shown to be delivered by the carrier and you have signed the release slip we are no longer responsible.
Should you request insurance for your order - please read about our insurance policy.
If you choose to decline insurance coverage The Royal Bloke will not be responsible for any lost or stolen packages in transit. If your package is lost or stolen you can file a claim with the carrier for up to $100.
We do not ship to P.O. Box's
Standard Return Policy - Regular Price Items
We have a 14 day return window from the date the order was received. To be eligible for a return, merchandise must be unworn, with tags and in its original packaging. Items must be free of stains, odor or any condition that would prevent it from being sold as new. Items received in unsalable condition may be subject to rejection. Email us at info@theroyalbloke.com for a return shipping label and return authorization.
We will provide a return shipping label which will be deducted from your refund (cost depends on weight & location). Returns must be shipped within 5 business days of receiving the return shipping label. Refunds are credited to the original form of payment. Please allow up to 1 billing cycle for your credit to post to your account.
Items that are returned without our authorization or return label using our carrier will be refused.
Exchanges
The fastest way to ensure you get what you want is to make a separate purchase for the new item to secure it and when we receive the returned item we will process the refund. If the exchange is kept we will waive the return shipping fee,
Return Policy for Sale Purchases
Returns for merchandise sold on sale, clearance, special promotions, etc. have a 14 day return window from the date the order was received. The return shipping costs are the responsibility of the buyer and will be deducted from your refund. The cost of the return is determined by the weight and location the item is being sent from. We will issue the return authorization and shipping label to make the return more convenient and ask that you return the merchandise no more than 5 days from receiving the return label so we can resell the item. Merchandise returned without a return authorization or using our preferred carrier will be rejected.
Unfortunately, we cannot accept returns or exchanges on items that are clearly marked FINAL SALE
Lost Items