Shipping – Returns – Privacy Policy

 Shipping

We are pleased to offer free ground shipping to addresses within the USA Monday-Friday (excluding holidays) via US Postal Service on all purchases and exchanges. Purchases will be shipped within 24-48 hours of purchase except Sundays & holidays. You will receive a tracking # with your shipment within 24-48 hours of your purchase. We do offer international shipping – simply email us for cost of shipping to your country. Tracking # for international shipping are available at an additional cost.

Please let us know if your require special shipping needs and we will do our best to accommodate you at an extra charge. Please email us at info@theroyalbloke.com for shipping charges which will vary by your location. We do not offer Saturday delivery. * Additional shipping costs for rejected or returned to shipper packages are the responsibility of the customer.

Holiday Shipping Alert

We ship from Virginia and because of the sheer volume of shipping that takes place during the holidays, carriers cannot guarantee delivery dates. We’ve tried our best to anticipate delays and are suggesting the following order deadlines:

  • Ground shipping (USPS free)  : Last day you can purchase and receive the package in time for Christmas is Monday, December 18th by 2 pm EST. Shipping is with tracking number.
  • Priority 2nd Day (USPS): purchase by Tuesday December 19th by 2 pm EST available at buyer’s expense. Shipping is with tracking number.
  • Residents of Canada : purchase by Wednesday, December 13th at 3 pm EST. Shipping is by USPS with tracking number (no guarantee because of US Customs). Shipping to Canada is not free – we charge a flat rate of $24.50 USD.

 Holiday Extended Return Policy

Requests for returns on orders placed between November 22nd and December 23rd can be made through January 7th. Items must be in-transit  to The Royal Bloke no later than January 10th.The returned merchandise must be unwashed, free from wear, stains, odor, alterations or any condition that would prevent the item from being sold as new. Returned items must have the original tags attached and must be accompanied by a copy of the receipt. Refunds are credited to the original form of payment. Please allow up to 1 billing cycle for your credit to post to your account. Priority shipping charges are not eligible for a refund.

To return merchandise, simply email us at info@TheRoyalBloke.com  for a return authorization and shipping instructions. Carefully package your return in a flat rate US Postal Service box. The cost of returning items is the responsibility of the buyer.  Returns must be shipped within 5 business days of authorization.

 *Because many of our items on the site are limited quantities, we will try our best to accommodate your request for exchange of sizes but may not always be able to do so. We apologize for any inconvenience this may cause you.

The Royal Bloke does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to The Royal Bloke

FINAL SALE items (items marked down 50% or more) are not eligible for return.

 

Privacy Policy

We are committed to ensuring your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable electronic and managerial procedures to safeguard and secure the information we collect online.

We do collect names, contact information including email address, demographic information such as postcode, preferences and interests. Only information relevant to customer surveys and/or offers. We may use this information to improve our products and services. We may periodically send emails about new products, special offers or other information we think may be of interest.

Our website may contain links to other websites of interest that are relevant to THE ROYAL BLOKE brand.

We do not sell emails to anyone – this information is for internal use by THE ROYAL BLOKE

If you feel any information is incorrect or incomplete please contact us at info@theroyalbloke.com

Sales Tax

*If your order is shipping to the state of Virginia, we will be required to charge sales tax at the local tax rate. Orders shipping elsewhere will not be charged sales tax.